REFUND & RETURNS POLICY

 We accept returns on all products within 60 days of collection. Items must be returned in their original condition and packaging.
How to Return All returns must be brought back in person to our showroom at 66-68 High Street, Camberley, Surrey GU15 3RS, Monday to Saturday 9am–5:30pm.

Refunds Once we have received and inspected the returned item, your refund will be processed within 5 working days back to your original payment method. There are no restocking fees.

Exchanges We are happy to exchange products. Please bring the item back to the showroom and we will help you find a suitable alternative.
Warranty Products are covered by the manufacturer's applicable warranty. Where a product forms part of our Camberley showroom range, the product page will clearly show our Minimum 3-Year Illuminations Warranty. If the manufacturer provides longer cover, the longer warranty applies. This is in addition to your statutory consumer rights. If a product develops a fault, contact us on 01276 24941 or sales@illuminations.uk.com and we'll help put it right.

Contact Illuminations of Camberley 66-68 High Street, Camberley, Surrey GU15 3RS Tel: 01276 24941 Email: sales@illuminations.uk.com