Terms and Conditions

Terms and Conditions of sale

About Us

illuminations-direct.co.uk  is a trading division of Illuminations of Camberley Ltd. You can find out more about us at our company website www.illuminations.uk.com

Buying from us

We accept orders through our website, by phone on 01276 24941 or 64592 and in our showroom. For web and phone orders, we accept all major credit and debit cards. For security reasons, once your payment has been processed we do not store your credit card details either electronically or on paper.

Back orders

If the item you order from our website is not in stock, we will notify you either by phone or email and will give you the option to either cancel your order or wait until the goods are back in stock.


All products with the exception of lamps (light bulbs) carry a 1 year guarantee. In the event of a fault occurring the product will be repaired or replaced according to the nature of the fault. The warranty applies to electrical components only and is void if deemed that the fitting has been incorrectly fitted or suffered abuse in a manner not intended for the purpose supplied.


A qualified electrician must install all products supplied. Incorrect installation will void your products 1 year guarantee and may pose a danger to you and others. Liability will not be accepted for any personal damages such as electrocution due to improper installation.

Contact Information

01276 24941 or 64592

Illuminations of Camberley Ltd
66-68 High Street,
GU15 3RS

Prices and VAT

Prices shown on this site include VAT, where and to the extent that VAT is required to be applied to the product under UK VAT law. Delivery is Free!

Although we make every effort to ensure the prices on the website are correct, mistakes may sometimes be made. If we discover a mistake in the price of the products you have ordered prior to their dispatch, we will tell you and give you the option of either reconfirming your order at the correct price or cancelling your order. If we are unable to contact you or we receive no reply from you we will cancel your order.

illuminations-direct.co.uk reserve the right to change prices listed without notice. All orders for products are subject to availability and illuminations-direct.co.uk reserves the right to refuse to supply to any individual or company.

Contract Information

We store the contract's content and will send you the details of your order as well as our general terms via e-mail. You can find the terms here at all times.